My facebook status update from this afternoon:

I’m going to start sending Comcast a bill based on every half hour I’ve spent on the phone with them over the last two weeks. I’m going to charge for things like “transfer to another department as a transparent excuse for call disconnection” and “aggravation based on subjection to hold music” and “general incompetence.”

Hopefully I’m at the end of two weeks of customer service hell, but we’ll see.